Shipping Policy
Shipping Methods and Costs:
- Free Shipping: We offer free shipping on all orders worldwide.
Order Processing Time:
- Orders are typically processed within 1-3 business days.
Delivery Times:
- Products are generally delivered within 5-20 business days. Delivery times may vary depending on the supplier and destination.
Shipping Area:
- We ship to all countries around the world.
Order Tracking:
- After your order is shipped, we will provide you with a tracking number. To track your order, use the "Track Your Order" button on our website and enter the provided order number.
Delivery Issues:
- For any delivery issues, please contact our store directly. Customer satisfaction is our priority, and we will do our best to resolve any issues.
hello@lumenest.com
International Shipments:
- For international shipments, customs duties and other fees are the responsibility of the customer.
Returns and Exchanges:
- For detailed information about returns and exchanges, please refer to our https://lumenest.com/pages/return-policy
Contact Information:
- For any questions regarding shipping or other concerns, please contact us at hello@lumenest.com